Privacy Policy

Our Commitment to Your Privacy

At GrassArc Burlington Turf Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number when you request a quote
• Property address and project details for service estimates
• Payment information when you hire our services
• Communications you send to us via email, phone, or contact forms

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and schedule installations
• Communicate with you about your project
• Process payments and maintain records
• Send you updates about our services (with your permission)
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors or scheduling tools. These partners are required to keep your information secure and use it only for the purposes we specify.

We may also disclose your information if required by law or to protect our rights and safety.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling them may affect site functionality.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Disable cookies through your browser settings

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us: