Terms of Service

Last updated: December 3, 2025

Agreement to Terms

By accessing our website and using our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services.

Services Overview

GrassArc Burlington Turf Solutions provides artificial grass installation services for residential and commercial properties in Burlington, NC and surrounding areas. We offer free consultations and quotes for all our services.

Quotes and Pricing

All quotes are valid for 30 days from the date provided. Final pricing may vary based on site conditions discovered during installation. We will notify you of any changes before proceeding with work that affects the quoted price.

Scheduling and Cancellations

We require at least 48 hours notice for cancellations or rescheduling. Cancellations made with less notice may be subject to a service fee. Weather conditions may require us to reschedule installations for quality and safety reasons.

Payment Terms

Payment terms will be outlined in your service agreement. We typically require a deposit to schedule installation and final payment upon completion. We accept cash, checks, and major credit cards.

Warranty Information

Our installations come with a workmanship warranty. Specific warranty terms will be provided in writing with your service agreement. Warranties do not cover damage from misuse, natural disasters, or unauthorized modifications.

Property Access

You agree to provide clear access to the work area and ensure pets are secured during installation. You are responsible for marking underground utilities and informing us of any known hazards on your property.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for indirect or consequential damages. We maintain appropriate insurance coverage for our work.

Intellectual Property

All content on our website, including images, text, and design elements, is owned by GrassArc Burlington Turf Solutions and protected by copyright laws. You may not reproduce our content without written permission.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us at:

GrassArc Burlington Turf Solutions

3657 Alamance Rd

Burlington, NC 27215

Phone: (336) 792-9084

Email: info@burlingtonartificialgrass.com